Powwow Fond-du-Luth Casino FDL Police Black Bear Casino Resort Assisted Living Facility FDL Transit



Job Announcement

Title: Surveillance Operator I, Full Time
Closing Date: January 22, 2019
Contact: Mark Brende, Phone: 218 878-2351


Primary Responsibilities:

  • Observes, reports, reviews, records, and protects the assets of the Casino.
  • Monitors Casino to ensure compliance with regulations, laws, policy and procedures.
  • Maintains complete familiarity with current regulatory requirement and all appropriate department procedures.
  • Understands and operates all equipment.
  • Maintains up-to-date and current information on known cheaters, counters, scams, and/or methods to achieve these. Ensures knowledge of all casino games (dealing, slots, pull tabs, bingo, etc.) is current and up-to-date.
  • Monitors all gaming areas.
  • Documents all Casino actions requested by management.
  • Documents all infractions.
  • Conducts random or special surveillance when requested.
  • Documents illegal activity (taped and/or written).
  • Cooperates and interacts with all departments when necessary.
  • Interacts with special forces when needed as well as other casinos.
  • Records all transactions regarding money.
  • Researches necessary video and written documents when needed.
  • Remains alert to all possibilities and makes suggestions referring final judgment to supervisor(s).
  • When necessary, assumes the Surveillance Operator 2 position.
  • Appropriate work attire is required.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Ability to lift and carry up to 20 pounds is required.
  • Prolonged sitting, with some lifting and walking is required.
  • Subject to outside and inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Knowledge of surveillance systems and equipment (camera, DVRs, computers, etc.) is required.
  • A strong knowledge and understanding of the laws of the United States and State of Minnesota is required.
  • Knowledge of computer applications to include word processing and Excel is required.
  • Must be certified in blackjack within 90 days of hire date is required.
  • Demonstrated ability to work under stressful situation is required.
  • A willingness to learn and adaptability are required.
  • Demonstrated ability to take and follow directions is required.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.
  • Subject to pre-employment and annual background checks.


Human Resource Department

Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718


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