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FDL Human Services COVID-19 Updates

This page will be used by the FDL Human Services Division to post updates for community members during the COVID 19 pandemic. Additional resources are linked below.

U.S. CDC website - COVID-19 information; symptoms, treatment, etc.

Minnesota Dept. of Health website - COVID-19 situation update page.

FDL Human Services Division Facebook Page

Fond du Lac Band Facebook Page


Current Updates

March 25 COVID-19 Testing Guidelines: Fond du Lac Human Services Division would like to pass along the following message from the Minnesota Department of Health: Most cases of COVID-19 are mild with symptoms like fever and coughing. If you have symptoms and can manage them at home, you don’t need to seek health care or be tested for COVID-19. We are currently prioritizing testing for health care workers (or their ill household contacts), people who are hospitalized, and people living in congregate settings (i.e. Nursing Homes, Assisted Living Facilities). If you are sick with respiratory symptoms (fever, cough, sore throat, etc.) stay home for at least 7 days, and for 3 days with no fever or improvement of other symptoms, whichever is longer. If you know you were exposed to COVID-19 and feel healthy, stay home for 14 days. Symptoms may appear 2-14 days after exposure. If your symptoms worsen, please call your health care provider before seeking in-person care, and as always please remember to wash your hands, cover your cough, and stay home if you are sick!
March 23 HSD UPDATE: In an attempt to reduce traffic within the Human Services Division, beginning tomorrow 3/24/20, our office hours will be limited to 9:00AM to 3:00 PM. NO WALK-IN APPOINTMENTS will be allowed. Patients will only be seen for scheduled appointments. Guests will not be allowed to accompany patients to appointments unless medically necessary. CHRs will continue to deliver medications as they have previously.
Appointments are limited to the following appointment types:
  • Acute/urgent medical appointments (218) 879-1227
  • Emergency dental care (218) 879-1227
If you are in crisis and need urgent assistance please call:
  • Social Services (218) 878-2145
  • Substance Use Disorder Services (218) 878-3858
  • Behavioral Health: MNAW (218) 878-3729 | CAIR (218) 279-4104
March 23 Pharmacy Update: To limit the number of people in our waiting areas, beginning 3/24/20, we will be having patients pick up their prescriptions through curbside delivery. We will have staff contact you when your prescriptions are ready for pickup. You will pull into a parking space designated for Pharmacy Curbside Pickup, and then call the phone number on the posted sign. A staff member will verify your information over the phone and will bring your medications out to your vehicle. Those who receive prescriptions through CHR Delivery will continue to have this available to them.
March 20 Important Update from the Human Services Public Health Emergency Preparedness Team (PHEP): As many of you are aware there has been a confirmed case of COVID-19 in Douglas County, WI. In an effort to protect the health of our community and staff, the Human Services Division is planning to adjust services, hours, and operating procedures. Please check back Monday for additional details.
March 19: At this time FDL Human Services is not supplying items such as gloves, masks, and toothbrushes for patient use at home. We will continue to use personal protective equipment within the Human Services Division as recommended by the CDC.
March 18: The Fond du Lac Human Services Division is postponing all routine, non-urgent appointments beginning Wednesday March 18, 2020. While we recognize that postponing these services is disruptive to our patients, this decision was made to protect patients and staff during the COVID-19 pandemic. Essential urgent services will still be provided. This includes, but is not limited to acute care, emergency dental services, pharmacy pick up, and crisis management. This is a very fluid situation and things are changing rapidly so please look for updates. As always, if you have any questions please call (218) 879-1227. Thank you for your patience as we continue to try to keep our patients, staff, and community healthy.