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Human Resources

Position Announcement

BEVERAGE SERVER

PRIMARY RESPONSIBILITIES:

  • Responsible for providing exceptional service to all guests in a friendly, efficient manner.
  • Takes beverage orders from guests to meet their needs, desires, and expectations in a quick and efficient manner.
  • Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
  • Performs job duties in a safe manner; reports any potential safety hazards to management staff.
  • Communicates with bartenders and managers regarding guests requests.
  • Serves alcoholic and non-alcoholic beverages.
  • Ensures legal drinking age and follows Black Bear Casino Resort Alcohol policies.
  • Possesses a strong knowledge of spirits, wine, champagne, mixed cocktails.
  • Knows drink prices and proper measurement.
  • Knows information regarding all Food and Beverage outlets to have the ability to inform guests when they ask. Responsible for set-up and presentation of beverage stations.
  • Responsible for maintaining supplies, inventory, and operation of the beverage cart.
  • Maintains the highest degree of professionalism.
  • Follows proper cash handling procedures and internal control procedure.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory trainings which includes Title 31 and/or SARC trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

PHYSICAL REQUIREMENTS:

  • Ability to lift and carry up to 50 Lbs. is required.
  • Prolonged walking is required.
  • Standing, bending, stooping, climbing, pushing, pulling are required.
  • Subject to inside and outside environmental conditions, including working in adverse weather conditions and work in a smoking environment.

POSITION REQUIREMENTS:

  • Minimum age requirement of 21 years of age.
  • Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
  • Experience serving in a bar or food and beverage setting is preferred.
  • Knowledge of golf; and golf course rules and etiquette is preferred.
  • Must have excellent interpersonal service skills with a friendly and professional demeanor.
  • Experience in cash handling and accurately making change is required.
  • Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
  • Maintains a professional, neat and well-groomed appearance adhering to Casino guidelines.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Alcohol Awareness Training is required and will be provided.
  • Ability to work independently, communicate effectively orally and in writing with the ability to establish priorities is required.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.

HOURS: Shift to be determined upon hire.

TO APPLY: Complete transfer request or application and submit to:
Human Resource Department
Second Floor, Black Bear Hotel

Permanent Posting Salary: TBD
  FT & PT Positions Available

Contact Person: Tenase McClay, Phone: (218) 878-2348

NATIVE AMERICAN PREFERENCE