Human Services

Pharmacy - Services and Programs

New Prescription Processing and Automated Refill Requests

Our pharmacies use an automated telephone system for refill requests. This system makes it easier to get your prescriptions filled as quickly as possible when refills are available. When there are no refills available, we work with the medical staff to quickly get your prescriptions refilled. All of our pharmacies use a ScriptPro Robotic Prescription Dispensing System to fill prescriptions. This allows our Pharmacists spend more time helping patients.

Private Medication Consultation

Pharmacists will always be here to answer questions about new medications or medications you are already taking. Every prescription medication is given out in a private counseling room. This service is offered to everyone receiving medications. This is a quiet place to talk about medicine in private. We believe that these rooms help improve communication between patients and pharmacists.

Anticoagulation Clinic**

The Anticoagulation Clinic is available to help patients who need to take the medications Coumadin® (warfarin) and Lovenox® (enoxaparin) to treat or prevent blood clots. These medications require frequent blood tests to make sure the blood is responding correctly. They also may interact with other medications and even certain foods. Our pharmacists will meet with you privately to make sure you understand why you need these medications and what to expect from them. Our pharmacists have received extensive training in this area and work closely with your doctor to make sure these medications will be as safe and effective as possible. If you are taking one of these medications, please ask your doctor about this service.

Asthma Clinic

Asthma Clinic is a service available at the Fond du Lac Pharmacy. Through this program, asthma patients receive one-on-one counseling about their disease. We hope to improve patients’ knowledge of their disease. We do this by educating patients about medications used to treat asthma and preventative measures used to control asthma symptoms. Please ask your provider for more information about this service to get a referral.

Cardiovascular Clinic**

Cardiovascular disease is the leading cause of death in American Indians. The Fond du Lac Pharmacy has a program called the “Cardiovascular Clinic” that was designed to help people decrease their chances of developing heart disease. Hypertension (high blood pressure) and dyslipidemia (high cholesterol) are risk factors that contribute to the development of heart disease. The cardiovascular clinic is a pharmacy-based program that helps patients gain control of high blood pressure and/or cholesterol. Patients in this program will meet with a clinical pharmacy specialist to monitor, assess, and manage their medications to decrease the risk of heart disease. Please ask your provider for more information about this service to get a referral.

COPD Program **

The COPD Program is a service available at the Fond du Lac Pharmacy. Through this program, patients with COPD receive one-on-one counseling about their disease. We hope to improve patients’ knowledge of their disease, medications used to treat COPD, and ways to lessen COPD symptoms. Please ask your provider for more information about this service to get a referral.

Medication Therapy Management (MTM)

Pharmacists are medication experts. We are trained in how medicines work and which medications interact with each other. MTM is a program at our pharmacies where patients can learn to get the most out of their medicines. Our pharmacists can give an in-depth review of your medications to make sure they are the easiest, safest and best treatments available. We can look over your prescription, non-prescription, vitamins, supplements and herbal medicines to make sure each is working, safe and does not interact. Working with you, we will help set goals for your health care. After our visit, we will give you a list of all of your current medications. We will also contact your doctor or nurse for you to suggest changes for your medication therapy. We are happy to answer any questions you have about medications, even if they did not come from our pharmacy. Make an appointment or just stop by and ask to speak with one of our medication experts today!

Smoking Cessation Program

Smoking is the number one preventable cause of premature death in the United States. The Fond du Lac Pharmacy has a program to help patients quit smoking or using other tobacco products. We offer counseling and support to help break habits, as well as medications to reduce cravings. Patients in this program will attend at least four one-on-one sessions with a tobacco treatment specialist, and will learn ways to cope with being smoke-free. Please contact the pharmacy or your provider for more information.

Patient Education and Community Outreach Programs

The pharmacy staff believes that patient care comes first. We are here to help so please come and talk to us anytime you have a question or concern. The Community Outreach program is a service to connect the community with pharmacy services. We have programs on different health topics. We also attend health fairs throughout the year to do disease screenings and educate the community. Also, throughout the year we will have pharmacy students at the pharmacy. The pharmacy students will participate in counseling, health fairs, and write a short article on a medical topic of interest for the community.

** Services currently only available at the Center for American Indian Resources and Min-No-Aya-Win Pharmacies

Additional programs are always being developed by our pharmacy staff to help meet the needs of our community.